Policies / Terms & Conditions of Sales

 

Payments

Our shopping cart is setup with to accept Paypal payments. We also offer layaway or wire transfer order instructions. Please contact us either through email or telephone for these other payment methods. Although all transactions go through there, one does not need a Paypal account to shop on our website. If you do not have a Paypal account you can pay as a “guest”, or we can setup a customer invoice for your order through our website. We also accept layaway payments if you want to pay in installments. Paypal offers the safest anti-fraud protection for purchases made online for both the seller and buyer. 

Financing

6 months interest-free​ financing available with ​​​Paypal Credit (apply at  www.paypalcredit.com).​ ​Q​ualified buyers using​ ​PayPal​ Credit ​can purchase items now and get ​special financing.  ​O​ur Paypal email is: info@bellarosasb.com

Layaway

We request 25% as your down payment with the balance to be paid within 90 days. Longer terms are available, please inquire. Payments are non-refundable, but can be used as store credit.

100% Money Back Guarantee

All of our items include a certificate of appraisal. If you'd like to return an item, please contact us within 5 days of receiving the item and it meets the following requirements: 1) Items must be returned in their original condition, unaltered. We cannot accept returns if the tag is missing or the ring has been altered, or any stones were un-set. 2) Rings must be returned in the ring box in which they were shipped and carefully packed. It is recommended that you return the parcel fully insured as we cannot be responsible for items lost or damaged in the post. 3) Shipping charges to return jewelry is not refundable. 4) We cannot accept returns once the item has been resized or modified by another jeweler.

 

Ring Resizing

Almost all of our rings and bands can be sized to suit any finger. Resizings are included in the cost of much of the jewelry we deal with. After a ring has been sized by us, we will not accept returns. Items sized by another party will not be accepted for refunds.

 

CA State Tax

Residents making purchases in California must pay 8.75% tax, which is added to the price.

 

Shipping, Delivery

Orders inside the United States Qualify for free shipping. We use USPS, & we take care of insuring our goods.  For international orders, the customer responsible for all additional duties, taxes and/or tariffs that might incur. Please contact us with any questions regarding international shipping. We ship all packages via Usps next day air or 2nd day air with signature confirmation. All packages shipped from our store are fully insured for their purchased price. When your item is ready to ship, we will email a shipping confirmation to you that provides a tracking number so that you may track your package. All shipments must be made to a physical address with someone present to sign for the package. Your purchase will be shipped as soon as we receive confirmation of payment.

 

Disclaimer

Bella Rosa Galleries uses their knowledge to date each piece based on the materials, construction techniques, hallmarks/signatures, overall style and cultural context. Several pieces of jewelry we sell are consignment sales, from jewelry that a customer has brought in for us to sell.

 

We state if certifications have been done by the Gemological Institute of America (GIA) or the European Gemological Laboratory (EGL). Other certification is provided by our staff appraiser.

 

While dating and authenticity are not a formal science, we or other parties use these resources or knowledge.

 

Some rings have mountings that make it difficult to determine a precise stone grading.

 

Diamonds and colored gemstones that cannot be removed from their vintage settings without harm to the piece are evaluated in their mountings using industry-standard measurements and formulas. 

 

Jewelry descriptions and all carats weights stated represent approximates. Most colored gemstones (rubies, sapphires and emeralds) are often treated to enhance their beauty; some treatments may not be permanent and/or may require special care. Please email us for further details. All diamonds shown on our website are natural, untreated diamonds. We cannot guarantee that the color you see matches the item color, as the display of color depends, in part, upon the type of computer monitor used by you.

 

Pieces could go out of stock before we’re able to remove them from the site. Should this occur, we will notify you. We make every attempt to only show our users correct information. From time to time inaccurate data may be displayed due to system error.We reserve the right to correct any incorrect pricing as a result of the above, and will not honor any incorrect prices.

 

Under no circumstances will Bella Rosa Galleries be held liable for any indirect, special, incidental or consequential damages of any kind, regardless of the form of action, whether in contract, including negligence, strict product liability or otherwise, even if we have been advised of the possibility of such damages.

 

Privacy

We keep your personal information private. The only time we will share your delivery address is with necessary shipping companies, or if someone working on your jewelry needs to reach you ( ship item to you, contact you for approval ). We will never sell or share your details to any third party. We will keep your information to contact you ( via email or telephone ), so we can keep you up to date with our latest purchases and to streamline our services to better suit your requirements. Our website will contain links to other websites, we are not responsible for their privacy policies or content. All transactions on made on this website are kept strictly confidential.

 

Additional Information

Protecting your information is a priority. We will use the contact information we collect, to consult with you (via email, emailed newsletters, or telephone), so we can keep you up to date with our latest purchases and to streamline our services to better suit your requirements. We will share your delivery address with necessary shipping companies. We will never sell or share your details to any third party. BellaRosasb.com may contain links to other websites, we are not responsible for their privacy policies or content. All transactions within our store are strictly confidential.

 

Santa Barbara State Street Shopping

Bella Rosa Galleries | 1103-A State Street

Santa Barbara, CA 93101

805-966-1707

info@bellarosasb.com

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